http://www.ratepoint.com/support/kb en-us http://www.ratepoint.com/support/kb ActiveKB NX support@ratepoint.com Sat, 21 Nov 2009 16:29:48 EST 20 http://www.ratepoint.com/support/kb/questions/12/ http://www.ratepoint.com/support/kb/questions/12/ There can be several reasons for your RatePoint site seal not displaying properly.  Please follow the basic checklist shown below to make sure your account has been set up properly and is ready to ... Ron Ayers Tue, 29 Jan 2008 21:54:23 GMT http://www.ratepoint.com/support/kb/questions/25/ http://www.ratepoint.com/support/kb/questions/25/ When you receive a review, it becomes available in your RatePoint Business Center account. Once logged in, click on "Reviews" in your left-hand navigation. From here you can select which reviews y ... Ron Ayers Mon, 19 Nov 2007 20:05:33 GMT http://www.ratepoint.com/support/kb/questions/52/ http://www.ratepoint.com/support/kb/questions/52/ If you’re creating a spreadsheet of contacts to import, be sure to go to File -> Save As in Microsoft Excel. Choose a .csv file type in the drop-down list (most likely it will say Micros ... Chris D'Iorio Thu, 20 Aug 2009 17:06:59 GMT http://www.ratepoint.com/support/kb/questions/80/ http://www.ratepoint.com/support/kb/questions/80/ When you hit "Edit" on a given block, click your cursor where you want the personalized greeting or message to go. Then, click "Insert Custom Fields" (near the "Link" and "Image" options). This ... Rob Anderson Thu, 27 Aug 2009 14:56:05 GMT http://www.ratepoint.com/support/kb/questions/60/ http://www.ratepoint.com/support/kb/questions/60/ The RatePoint Site Seal will only appear once you publish it to your website because we verify each domain that loads our site seal. For this reason, the site seals generally will not load in prev ... Chris D'Iorio Thu, 20 Aug 2009 17:16:39 GMT http://www.ratepoint.com/support/kb/questions/44/ http://www.ratepoint.com/support/kb/questions/44/ The "Contacts Used" statistic keeps track of the number of unique email addresses that have been imported into your RatePoint account in a given month. If a contact is imported, but the contact is ... Chris D'Iorio Thu, 27 Aug 2009 17:35:29 GMT http://www.ratepoint.com/support/kb/questions/58/ http://www.ratepoint.com/support/kb/questions/58/ From the Business Center, hold your mouse over the “Emails” tab, click “Create,” and then choose “Copy an Existing RatePoint Campaign.” At this point, you can ... Chris D'Iorio Thu, 20 Aug 2009 17:14:48 GMT http://www.ratepoint.com/support/kb/questions/100/ http://www.ratepoint.com/support/kb/questions/100/ First, go to "Emails," "My Campaigns" and click on the name of the campaign you want to re-send. By default, it will take you to the "Reports" phase (the final phase of a campaign). However, you ... Rob Anderson Thu, 27 Aug 2009 14:55:12 GMT http://www.ratepoint.com/support/kb/questions/70/ http://www.ratepoint.com/support/kb/questions/70/ RatePoint's Business Review platform is all about establishing a credible, fair feedback system for both businesses and their clients. Our system is designed to authenticate reviews on several le ... Rob Anderson Thu, 24 Sep 2009 15:44:19 GMT http://www.ratepoint.com/support/kb/questions/128/ http://www.ratepoint.com/support/kb/questions/128/ 1. Go under the "My Account" tab and click "Account Options."2. Click "Twitter Settings."3. Click the link that says "Click here to link your Twitter account to RatePoint."4. You'll be taken to a ... Rob Anderson Thu, 24 Sep 2009 16:00:19 GMT