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How do I install RatePoint Seals and Buttons using SiteDelux or SiteBuilder?
To install a RatePoint site seal, feedback button or pop-up in SiteDelux you need to do the following. 1. Login to your SiteDelux control panel. 2. Edit the Page you wish to add your seal to. 3. At the bottom of the page choose "Add Web Gem" 4. Select the "Add it Here" button where you would lik ...- I have installed my seal correctly, but it is not displaying.
There can be several reasons for your RatePoint site seal not displaying properly. Please follow the basic checklist shown below to make sure your account has been set up properly and is ready to install the site seal code: Refresh your web browser. (F5 on a PC or Apple-R on a Mac) You must w ...
- Front Page or Dreamweaver is inserting characters into my HTML code.
Sometimes when copying HTML code from e-mail software or a web browser, your web editing program will try to automatically format the HTML based on the formatting in the program the code was copied from. This sometimes inserts special characters into the code and causes the seal not to display p ...
- The date on my site seal is one day ahead.
Our site seals are generated at midnight UTC time. Your time zone may be a couple of hours behind this time depending on your location, which is why the date displayed is off. For more information on UTC: http://en.wikipedia.org/wiki/Utc
- Why is the date on my site seal not changing?
The site seal is generated dynamically. If you have simply copy and pasted a seal image on your website, the date will not update. To fix this you'll need to replace this image with the proper seal code that will generate a new image each day. Log-in to your Business Center account, select Site ...
- I'm not being notified of any reviews being submitted about my business.
Please be sure to check your spam / junk mail filter and make sure that RatePoint e-mails are not being sent there. In your e-mail program settings you can set the program to not mark these as spam. In your Business Center, you should also check your "Account --> Settings" page and make sure ...
- What are the minimum browser requirements for RatePoint?
To effectively use RatePoint, the minimum browser requirements are: Internet Explorer 6.0 Firefox 2.0 Safari 2.0RatePoint will also likely work fine with browsers such as Opera, Flock and Camino as well.
- I am having trouble installing the seal with MS FrontPage.
There is site seal code that is specially designed for use with MS FrontPage. You can still use any of the normal site seal codes shown in your Business Center, however, you will simply need to add a special line of code at the beginning and end of the normal site seal code. An example is show ...
- Wrong seal is being displayed.
When you select a site seal in the Business Center, it can take up to 10 minutes to update. If more than 20 minutes has passed and your seal is still not properly displaying, make sure the proper seal is selected in the business center, and the proper code is installed on your web site.
- I forgot my RatePoint Business Center password.
You can recover your Business Center password by clicking here. You must have the e-mail address that you signed up with available.
- I only added one address to my Business Center. Why are there two? Do I need both?
If your website is www.example.com, RatePoint will also add the website example.com to your Business Center as well. We do this, because while both addresses connect to the same pages on your website, they're technically two different web addresses. Unless your web administrator has properly set ...
- My RatePoint site seal appears stretched or distorted.
This occurs because the site seal code that you're using does not match the seal that you have selected in your Business Center. This sometimes occurs when you select a different seal in the Business Center, but don't update the badge code on your website. To fix: In the Business Center, go to " ...
- How do I install the RatePoint site seal with a website builder and management tool?
You can install the site seal code the same way that you would insert HTML code into any of your web pages. If you are unsure how to insert HTML code into your web pages, see the “Help” section of the website building tool that you are using. Remember that when using a website buil ...
- How many website URLs can I add to my Business Center? Can I post the seal on each of them?
Currently, you can add and verify as many website URLs as needed under the same account name and install the RatePoint site seal on as many websites as you wish. Simply log into your Business Center, and add the website URLs that you would like to post the RatePoint site seal on. This is especi ...
- Can I install the RatePoint site seal on my website if I have not registered the website address in my RatePoint Business Center?
No, neither the site seal nor your business profile information will display properly if you have not added and verified your website address in your Business Center. This website verification process is a very important first step in establishing that you are a trusted business.
- I entered by website address incorrectly. Can I change it?
Yes, you can simply remove the incorrect website addresses through your Business Center. Simply log into your business center, and select the “Site Seal” option on the left navigation bar. Next, delete the incorrect or incomplete website address. After this address has been delete ...
- I forgot to add the website address when I signed up. Can I still add my website address?
Yes, you can add or remove website addresses through your Business Center anytime. Simply log into your business center, and select the “Site Seal” option on the left navigation bar.