How do I link RatePoint with my Twitter account?
1. Go under the "My Account" tab and click "Account Options." 2. Click "Twitter Settings." 3. Click the link that says "Click here to link your Twitter account to RatePoint." 4. You'll be taken to a page on twitter.com where you'll enter your username and password, and click "Allow." 5. Now, eac ...
- Overview of Business Reviews
RatePoint's Business Review platform is all about establishing a credible, fair feedback system for both businesses and their clients. Our system is designed to authenticate reviews on several levels. It will not allow anyone to leave multiple reviews (thus preventing review spamming), and it ...
- How to Setup a Welcome Email for New Subscribers
Create An Email Campaign, that will be sent to all new subscribers. Once you have completed the design and content portion of the campaign, send the campaign to yourself to make it active. Once you have reached the reports page on the campaign that you would like use as your welcome email for ...
- How do I retrieve or change my RatePoint password?
If you forgot your password, you can recover it by clicking here. To change a password in a standard account: Go to "My Account," "Account Options," and then "My Profile." To change the password in an Enterprise account: Go to "My Account," "Account Options," "Users," and click the pen-and-paper ...
- What is the difference between “All Contacts” and “Contacts Used” in RatePoint?
The "Contacts Used" statistic keeps track of the number of unique email addresses that have been imported into your RatePoint account in a given month. If a contact is imported, but the contact is then removed because it is invalid, has unsubscribed, or has been deleted, it will still register a ...
- Importing a CSV File into RatePoint
Log into the Business Center Click on the ‘Contacts’ button at the top of the Dashboard Click on ‘Import’ Choose the option you want to use: Import from an Online Service: An automated way to import all of your contacts from Gmail, Hotmail/Live.com, and Yahoo. o Enter ...
- My website has more than one domain. Can I post the site seal on each site?
Yes, just make sure each of your domains is recognized in your RatePoint account. You can go to "Tools," "Site Seals," and then type your domain(s) in the area labeled "Step 1: Add your website." Please note: when you have several website URLs listed under the same membership account, the site ...
- Why Won’t My RatePoint Site Seal Load on My Website?
The RatePoint Site Seal will only appear once you publish it to your website because we verify each domain that loads our site seal. For this reason, the site seals generally will not load in preview/editing modes.
- How do I copy an e-mail campaign that I’ve created?
From the Business Center, hold your mouse over the “Emails” tab, click “Create,” and then choose “Copy an Existing RatePoint Campaign.” At this point, you can choose any existing campaign, click “Next,” and a duplicate email campaign will be creat ...
- How Do I add Email Addresses to a RatePoint Email Campaign?
While working on an email campaign, you will reach the “Recipients” phase of the process. At this page, click "Add Contacts or Groups from Address Book," and you will see your address book on the right side of the page. By clicking the “+” next to a particular group(s) yo ...
- How do I create a text link inside the RatePoint Email Editor?
To create a link, first type in the text (i.e. “Click here”) or insert an image into your message; next highlight the text/image with your cursor; and then click “Link” in the left column of the page. Type in the URL of the website you want to link, click “Insert,& ...
- How Do I Import Contacts from a Spreadsheet?
If you’re creating a spreadsheet of contacts to import, be sure to go to File -> Save As in Microsoft Excel. Choose a .csv file type in the drop-down list (most likely it will say Microsoft Excel Workbook by default). It may call it “comma-separated” or “comma-delimi ...
- Why Can’t I Copy and Paste inside the RatePoint Email Editor?
Because the RatePoint editor has its own right-click menu, there is no standard “Paste” option when you right-click. However, copying and pasting is possible: use the keyboard commands Control-C (Apple-C on a Mac) to copy and Control-V (Apple-V on a Mac) to paste.
- How Do I Customize the Look of the Email Address Subscription Page?
To customize the Email Address Subscription page, and all other related pages, go to: > Emails > Collect Emails > Select the "Customize Subscription Pages" tab On the “Customize Subscription Pages” you will find an expandable navigation menu on the left-hand side of the page ...
- I have installed my seal correctly, but it is not displaying.
There can be several reasons for your RatePoint site seal not displaying properly. Please follow the basic checklist shown below to make sure your account has been set up properly and is ready to install the site seal code: Refresh your web browser. (F5 on a PC or Apple-R on a Mac) You must w ...
- I only added one web address to my Business Center. Why are there two? Do I need both?
If your website is www.example.com, RatePoint will also add the website example.com to your Business Center as well. We do this, because while both addresses connect to the same pages on your website, they're technically two different web addresses. Unless your web administrator has properly set ...
- How do I install the RatePoint site seal with a website builder and management tool?
You can install the site seal code the same way that you would insert HTML code into any of your web pages. If you are unsure how to insert HTML code into your web pages, see the “Help” section of the website building tool that you are using. Remember that when using a website buil ...
