Testimonials for Empire Gold Buyers (24)

I am taking the time to write this review because of the remarkable experience I had with Empire Gold Buyers. Last year I sold jewelry to another company and although they weren't horrible, now that I've done business with EGB I realize just how mediocre the other company is. When I first contacted EGB, Ari returned my call right away. For me, there is an emotional component to selling my pieces. He was patient as he explained their procedure. He was straighforward, clear and knowledgeable. At EGB they appraise the precious metals and the stones separately. Unlike the other company, at EGB, once they appraised the jewelry they called to let me know the EXACT dollar value. Even though I'm not an expert, I'm not totally ingnorant on the subject and I found their appraisal was more than fair. They emailed a Fed Ex label and I scheduled the pick up at my office, at my convenience. Everything was "up front." They gave me a choice of payment methods. I chose a company check. It was all done in 4 days.
At EGB they are honest. There was nothing weird or shady; no hidden policies or costs. They know their business and they know how to run it. I am grateful that I chose EGB and I will defnitely recommend them.

Empire Gold Buyers made my experience easy. The website was easy to understand and easy to find report from BBB. After checking them out on BBB site I talked with EGB another time. After the 2nd talk, EGB sent me a FEDEX sticker to send my gold out to them for FREE. It was that easy. I found the 2 gentlemen kind and easy to talk with. I got a call regarding the price, agreed and 2 days later had a check in the mail. Cashed it with no problems and feel satisfied. I am sure they gave me a fair price. I will use this company again in the future and will tells others about them.

This is an interesting scenario. After reading the information pertaining to Empire Gold Buyers on line, I decided to contact them. I sent them my gold (as per the site guidelines) and they responded with a call detailing their perspective on the value of my items. I decided not to do business with them but rather wait and see if my gold was worth more later or with another buyer. However....this is where I was most impressed. I called them and requested that they send my valuables back to me. They did so IMMEDIATELY through overnight Fed Ex. They also sent me an email with the tracking number so I would know when my items were scheduled for arrival.
Although I did not end up doing business with them, I found them to be extremely professional and curtious with the highest level integrity. I was quite impressed!