I own 12 cottages that I rent out and wanted a generator in each. I called up Aurora Generators and the rep helped me select the right model. The service, shipping time and price could not be beat so I placed my order. After receiving the one generator, I ordered 11 more at the same time for all my other cottages. My customers who rent are h... More
I own 12 cottages that I rent out and wanted a generator in each. I called up Aurora Generators and the rep helped me select the right model. The service, shipping time and price could not be beat so I placed my order. After receiving the one generator, I ordered 11 more at the same time for all my other cottages. My customers who rent are happy since the units are so easy to operate. My renters have never had a problem nor did they need to call me prior to using them. Why buy from a big box store when you can have these units shipped directly to your front door? I highly recommend this company. You will NOT be disappointed. Every question has always been answered by a rep that wants to help you. Now that's customer service you won't find out there.
by Peter Edwards on 07/05/2009
I had a problem with an ignition switch a few months after I bought my AGI4000DE diesel generator. I called the company, and Ron sent me one the next day, no questions asked. Pleasure doing business.
Aubrey
by Aub on 07/01/2009
I purchased one of these units for our home. It's great. Aurora Generators provide us with a footprint so that we could have a concrete pad poured prior to delivery of the generator. We have it mounted outside our garage. The weather proof housing offers protection from all of the elements.
I also like the fact that the generator panel include... More
I purchased one of these units for our home. It's great. Aurora Generators provide us with a footprint so that we could have a concrete pad poured prior to delivery of the generator. We have it mounted outside our garage. The weather proof housing offers protection from all of the elements.
I also like the fact that the generator panel includes an electronic smart generator controller. It automatically starts and stops the generator engine. It also checks the generator status and reports back any fault condition, eliminating the need for guess work. It is also very helpful that any parts we needed such as filters,etc... Aurora Generators has in stock and we have the parts shipped to us within a few days.
Customer service is top notch! Keep up the good work AGI!!!
by Isabella Crispino on 06/04/2009
The generator is great, started first time. The one thing that was most impressive though was the customer service!! These guys are fantastic, you just can't find people that genuinely care about their products and customers like this anymore!!
by Erik in Houston, TX on 06/01/2009
Great guy to deal with, had minor shiiping problems, but he was extremely helpful, and resolved the problem within hours! You will not find anyone else with this good of customer service on eBay.
by RatePoint Reviewer on 04/23/2009
I spent a lot of time looking on the web for a diesel generator and ended up buying a 6500 watt Aurora. The service, communication, documentation and support were great and delivery was fast. This is a well-built generator. Highly recommended.
by Henry Gross on 03/31/2009
During and after Hurrican Ike, I used my 3000w generator for over 200 hours until the power was fixed. It did great but just wasn't enough to carry all the loads I had. I was moving plugs around to keep from overloading the breaker. In Jan 2009 I purchased an Aurora 6800w silent diesel generator. I have tested it out on my house breaker system a... More
During and after Hurrican Ike, I used my 3000w generator for over 200 hours until the power was fixed. It did great but just wasn't enough to carry all the loads I had. I was moving plugs around to keep from overloading the breaker. In Jan 2009 I purchased an Aurora 6800w silent diesel generator. I have tested it out on my house breaker system and it will run all household equipment except the main A/C. I hope we don't have another Ike, but if we do. I'm ready! I also am a biodiesel producer and so with the diesel generator I can run it for less than a $1.00 per gallon.
by bioguyhoustontx on 01/13/2009
I bought a 6.5kw Aurora generator to use in my business of portable boilers. It worked very well, a little noisier than expected and a small oil leak I have to trace. Service and delivery from dieselgenerators was exceptional.
by Ken on 01/09/2009
Good solid generator, easy to operate and the remote control works perfectly. Great price fast delivery. Oil changes are messy and it isn't quite as "silent" as I expected, but not bad. The battery supplied is too small to start it in colder weather.
by Garry on 11/10/2008
I for one of those 20 kVA home standby generators and it works great. I can power my whole home and don't care about blackouts anymore. I put it on a trailer and now use it up at the cottage also. Thanks for all the information and great telephone support. I have a few people around my cottage that will me calling you soon! Some of us stay open... More
I for one of those 20 kVA home standby generators and it works great. I can power my whole home and don't care about blackouts anymore. I put it on a trailer and now use it up at the cottage also. Thanks for all the information and great telephone support. I have a few people around my cottage that will me calling you soon! Some of us stay open year round.
