Reviews for ChessHouse.com (159)

I love the set! It is perfect to quickly set to solve a chess problem, looks neat on a table, is well made (as expected), and is big enough to play a game.

I owe another set made in Poland that is much larger, also handmade, and it is beautiful.

The fact that this one was made there (btw: my Country of birth) was a deciding factor for the purchase.

Thanks.

PS You may publish this review.

ChessHouse.com is a great company to do business with.
Customer service IS still alive and well.
I will use this company again and highly recommend them. I called and ask about a few sets that I was considering and was given comprehensive detailed options and advice. They were professional and friendly!
My chess set was shipped and I received it quickly and problem free. Their customer service maintained contact to ensure I was a satisfied customer.
FIVE STARS FOR THEM!

If you ever need anything related to chess, save yourself a lot of trouble and place your order through ChessHouse.com. They have reasonable prices and have good deals on special purchases.

They carry the stuff that's desireable because they know and live chess. Raphael Neff is the person who runs ChessHouse.com and I know him to be a very ethical person.

Whenever I place an order, they have been super prompt in delivering it. One time I received an item with what I considered a factory defect. Immediately, ChessHouse.com emailed me a return shipping label and promptly replaced the item faster than any online company I have ever dealt with.

The service provided goes well above what could be wished for, let alone expected! My shipment was on time as scheduled and secure. The merchandise was as advertised and of excellent value and I even received an e-mail to verify arrival and to assure that I was satisfied with my purchase. This is above and beyond what the industry has provided in the past. You may be sure that I will be sending my next order to ChessHouse.com.

The service we received from Chess House was outstanding! My boss ordered a Grand Master Chess set but decided it was too big so we returned it and bought a smaller set from you. The return was hassle-free. Your Customer Service Rep (I'm not allowed to mention her by name in this review, darn it!)followed up with several emails inquiring if we had received the second set and if we were pleased with it. Above and beyond expectations! Thank you very much!