Reviews for ChessHouse.com (159)

I was impressed by the friendly and professional service provided by the ChessHouse.com after I placed my order for an electronic chess game. On the day it arrived (a holiday) I recieved a follow-up email from a staff member asking if the order had arrived, if it was in good shape, and detailing contact info in case I had problems. The order... More

Just got the Magnetic Chess set yesterday. WOW! What a beautiful set! Can't believe the detail in the board and the feel of it. The pieces are really something, too, and I know my nephew is going to think this is really something. We are going to have a GREAT time with this set. I really was impressed with the level of communication as wel... More

Customer service was great and answered all my questions. I ordered the pieces from the website. They look just like what's on the website and have a great feel. The pieces were shipped and arrived two days faster then I thought.

I'm a Generation X'er, so I've done a lot of shopping online. This is the very first time any company contacted me for no reason after I received my order to make sure everything met my expectations. Way to go ChessHouse.com!

I couldn't be happier with my experience regarding Chess House! They were extremely professional with follow-up emails to ensure that delivery was on-time and that everything was delivered without damage. I recommend this company without hesitation.

I was looking for a nicely designed travel chess set and found the perfect one, at an very affordable price through ChessHouse.com. Not only was the price lower than everyone else, it was also shipped to me right away, and I received it within two days of my order. I also recieved a follow up email to check to make sure I was satisfied. Great cu... More

thanks so much for the speedy and safe delivery. the chess set i got was more than i expected, the pieces are well crafted and has good weight to each piece. it looks even better than the picture :D

I have placed two orders with ChessHouse.com and both times my order has arrived in a timely manner and exactly as described. I couldn't be happier with their selection and service, and look forward to ordering more great products from them.

I have purchased from Chess House on 2 occassions. Exceptional service both times! I would certainly recommend them and will use their services again.

The ordering was easy. Everything shipped the next day, for which I received automatic confirmation, and arrived in a timely manner. The price was great and the product was quality. What really impressed me though was that, upon delivery, I got a follow-up email asking about the quality of the experience, the condition of the package once it ... More