Reviews for ChessHouse.com (159)

Quick Delivery (sooner than expected) Packaged nicely and just fine overall.

Fast delivery, excellent followup, and the product was exactly what I wanted.

Chess House was very quick to ship our order and even followed up with a personal email to ensure we received it. Great customer service!

Customer services is supurb and delivery was fast. Product was ok but packaging was great as well. Will definately order from them again as their prices were also the best I found.

It was more than what I expected! The service was excellent!

An impressive selection of a full range of equipment, simply the best website for ordering and finding things of any of their competitors, and a shipping department that seems to anticipate the order before you click it in - they... are... FAST! First rate customer service too. What more is there to say... "eNEFF" said! (ha)

I've been very pleased with the service when I give you an order and I'm very impressed with your follow-up inquiries about customer satisfaction as well as responses to my questions. I'd have given you 5 stars except for my last purchase of a handheld chess set with pieces all the same size with confusingly similar appearances; that wasnt' obv... More

I forgot to order my wife's birthday present until Sunday. I asked ChessHouse to expedite the order and I received a beautiful chess set by Tuesday so I could set it up that night and surprise her on her Birthday (Wednesday). ChessHouse even followed up to make sure I received the package in time. Overall I am very pleased with their variety a... More

I needed new chess equipment, and I decided to order from chesshouse.com since I could also get a replacement piece I needed. Around the time the equipment would normally be delivered, I was going out of town, coming back, then going off to school for the rest of the summer, so I only had a 2-day window for the equipment to be delivered. I men... More

outstanding service before and after the sale. My item was rec'd in a timely manner and was just as described.