Reviews for ChessHouse.com (159)

Fast Shipping,Great Customer Service, Excellent products

Our gifted program uses the Quality Regulation Chess Set Combo for an annual Chess Tournament among all the gifted students. These sets are perfect for that event. We continue to use them throughout the school year to learn Chess. They are durable and we really like the vinyl boards and the bags. Thanks for making these available at an affor... More

Amazingly fast service! I placed my order about noon on Thursday and received notification that it had shipped within four hours. Shipping by standard UPS, they arrived on Tuesday. The Heavy Club sets are high value for the price.

My order was promptly processed and arrived well ahead of the schedule and in excellent condition. I was pleased with the representative who took my order. He was helpful since I had no clue what I was doing. The follow-up person was delightful and I appreciate her response to my reply.

Wonderful shopping experience for a new school chess club sponsor. Items are easy to find and descriptions are complete. Shipping is quick and email tracking numbers are supplied promptly. Questions are answered promptly. Will use Chess House often.

I recently placed two orders on ChessHouse. One was worth $12, the other about $70, but both were executed promptly and with great care in packaging (the packages are travelling 2000 miles!). Exemplary would be a good word for the customer service provided by ChessHouse.

Unbelievable! They do what they say and give you what you want. Even better than that, they do it at a great price and the quality can't be beat. The Zagreb '59 Series Chess Set and Board Combination is something to behold. It is not over the top but it is something to be proud of when giving as a gift to a chess enthusiast. I feel so lucky. I d... More

Great customer service. They were able to quickly correct my email address after I submitted my order.

I purchased a chess timer as a birthday gift for use in a board game Rummikube. My friend, the recipient was "occasionally" using more than the allowed 2 minutes to make his move. THe gift has eliminated our time issue and created a humorous resolve to the problem. Your staff went above and beyond to make sure that I was satisfied with my purcha... More

I order 4 Saitek chess clocks and they arrived in a very timely manner even with just normal UPS shipping. In addition, the clocks are of very good quality and are feature packed. I highly recommend the clocks and this online store.