MDDHosting, LLC
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Reviews for MDDHosting, LLC (29)
I have nothing but good things to say about MDDHosting, run meticulously by Michael. I had issues with a previous host whose management seemed to have walked away leaving their tech suport to get on with it. The bad attitude of a "small" caring company left me flabbergasted and I started looking elsewhere. On the Webaster forums I followe... More
Where to begin...MDDHosting is simply awesome. I recently had a site that became inaccessible due to an SSL error. I submitted a ticket and before I could get to my email account there was a reply that they were working on it!!! The problem was fixed within 15 minutes, that's unreal. I have a few sites hosted with MDD, and have been with them ... More
I moved over to MDD Hosting a few months ago and everything has been fantastic. I have seen very little downtime and was always notified of scheduled maintenance or anything else that might affect my account. The one thing that truly makes MDD Hosting stand out is the fantastic support. My support tickets are always answered within 30 minutes... More
I got everything set up much faster then my last host. The support gave me all the things I needed instantly via ticket. It was just a matter of minutes for every ticket I sent in to be replied. Will recommend to anyone :)
MDD Hosting is great! I had an account for my site and it was blazing fast. Mike is a great guy be it day or night. He knows his stuff pretty well. MDD gets an A+ in my book.
One of the biggest things for me is customer service and the ability to provide expert technical advice in a timely manner (i.e. right away!): this is something in which MDDHosting excels. I just submitted a support ticket and literally got a reply within 2 minutes! This is better service that our company gets from other large hosts in the indus... More
If I had known moving hosts could be made so simple, with such a refreshing new hosting experience at the other end of the transition, I would've done it years ago. Mike put all my fears to rest and did an amazing and fast job getting everything moved over smoothly. Not only has the hosting been incredibly fast and reliable compared to my previo... More
Management response:
Michael S. never submitted account cancellation, never cancelled their PayPal subscription, and submitted a PayPal dispute before ever contacting billing. The user's account was terminated and the refund request was denied due to the PayPal dispute. MDDHosting gives pro-rated refunds after 30 days at our discretion however we are not required to do so.
MDDHosting is the worst. They are constatly having DoS attacks, server problems and NEVER answer the phone. I would not recommend them to my worst enemy.
The service has been excellent and top notice thus far. We love the speed of the site, the uptime, the support when needed (few and far between), and the features (the automatic backups are wonderful especially). Overall I would rate it 9.6/10. The only dockage of points would be for downtime during the day when I personally used our sales we... More