Litchfield Station
Overall Rating & Status:
Awards:
- Consumer Approved
- Business Excellence
Company Info:
Reviews for Litchfield Station (28)
The service is great. Mr DCC is very knowledgable of the DCC technology. Excellent source for DCC.
Litchfield Station demonstrate excellent product knowledge and are adept at keeping their international customers very happy indeed. I couldn't be more pleased with their service.
I have been a customer of Litchfield Station and Bruce's since about 2003. Bruce and Linda have always been most fair about all my transactions. Great advice, friendly, fast service, and fair pricing with selection. I cannot imagine what else one could ask for. They are the best.
I've ordered from Litchfield Station twice in last three weeks. Their replies to my inquiries has been quick and useful. My last order arrived several days sooner than I was expecting it. Litchfield Station has a good product line, web site and fast order filling and shipping. I'm very pleased with their service and they are now my preferred DCC... More
I am always impressed with the knowledge of the staff at Litchfield Station but more importantly I am impressed with the personality of the staff. Everyone is always upbeat and friendly which makes every phone call, every visit, and every transaction much more enjoyable. In the past I have attended clinics given by Linda which I thoroughly enjoy... More
I can't remember how I found Litchfield station, but they are now one of the only 2 vendors I purchase from on the Internet, and they are primary for all my electronics for G scale. The service and prices are great.
Litchfield Station should be held up as an example of how a customer focused business is supposed to work. They are very knowledgeable about their product, timely and efficient in responding to customer's questions and orders and, even in their emails, they always seems to have a smile on their face. They have my loyalty and theirs is the only n... More
Right out of the gate all of the folks at Litchfield station were outstanding in handling my questions and concerns on some decoder installation issues and the shipment of my orders have been very fast. With service from a few of the other DCC suppliers being a little less than stellar latley from my personal experience, Litchfield Station turne... More
Litchfield Station definitely gets in your blood! I've been a steady customer for almost six years, now, and, have installed many DCC systems and decoders in all kinds of locos and rolling stock. Bruce, Linda and staff have always come through with the best products, service and prices in the business. Being a co-owner of a large model rairoa... More
Bruce and Linda are the absolute best. You name it, they exceed expectations in every category; product selection, prices, shipping and most of all, responsiveness. If you've got a problem or a question, they are more than willing to help even on the most trivial of questions. I can't count the number of times they have helped me out.
