Reviews for rackAID LLC (37)

rackAID provides extremely reliable, professional, and high quality service. Additionally, when issues arise, they are responded to quickly and resolved with the highest level of expertise. I would highly recommend rackAID!

It's been a true pleasure working with RackAID for hosting BubbleBox.com. Most impressive has been the in-depth knowledge of the support team on any server and site-related performance issues.

After a bumpy start I'm very happy with the service I receive from Rackaid. Whenever I get a problem it is usually dealt with in a timely manner. As long as the prices stay good and the service stays reliable I cant see any reason why I would go anywhere else.

We been with RackAid for years already. They are the best server management company in my book. Very happy overall.

We contacted rackAID to manage a server migration Plesk-to-Plesk and the job was done quickly and smoothly.

I have been a customer of rackaid for many years and throughout that time they have always been onhand to provide a fantasitic service. We run some pretty large sites and I know that the servers which are managed by Rackaid are in good hands. Our servers have over the years run into various, and sometimes very unique problems, but Jeff and... More

rackAID has been there for my company 100% of the time. We have received prompt and perfect responses to every request and have full confidence in their techs. They treat us like we are an enterprise level company when we only have one server.

We've had good experiences with rackAID. At first they helped us convert our server from an obsolescent RAQ-4 box to an Linux Intel box running Ensim. Then a couple years later, after many good paid support experiences, we went to one of their fully managed servers. They moved us to Plesk, which was somewhat traumatic, but we made it through.... More

I've worked with several vendors over the years, and have been very pleased with the service provided by RackAid. They respond in a very timely manner and have terrific, knowledgeable people. I'd definitely (and have) recommended RackAid's services my peers and associates. The only semi-negative comment I have is that sometimes the answers ar... More

Its great to know if we have a problem that rackAID are there when we need them. Actually that's a really odd thing to say because we never need them because they just do what they promise without prompting, without reminders they watch my back 24/7 and I can sleep at night knowing my servers are always current, stable and properly backed up.