Reviews for A2 Hosting, Inc. (54)

Switching all of our clients from OCS Solutions to A2 Hosting is the best thing we've ever done. :) We took it slowly, did a 6-month trial with several key accounts, and just this week moved over the rest. Setup was a breeze, and all of the questions we've been able to come up with have been quickly addressed by A2's awesome tech support team. We are 110% satsified! :) Great job, A2!

I've used many a shared host in my day, and none of them provided more "bang for your buck" than A2 Hosting. Not only do they provide plenty of space, bandwidth, and services on your account, but their support is unparalleled.

Through a foolish command prompt mistake I accidentally wiped out all of my customer's email, a mistake that could have easily cost me a client. A2 Hosting's tech support had me restored from an early morning backup within 15 minutes of making the mistake.

I have a Wordpress site and recently moved to A2 Hosting from one of the 5 hosts that Wordpress recommends. A2 is excellent by comparison and in my experience.

A2 is a Hacker Safe client, maintains its Better Business Bureau status and has friendly, not condescending technicians.

Due to inherited problems from my prior host, including among other things, an incorrectly configured database and an invalid SSL certificate, my transition to A2 was marked by odd issues. All of these were resolved with the patient professionalism of A2’s staff. They had to give me fresh starts twice, reinstall my SSL certificate twice, and change my IP address twice - all of these efforts were to resolve carry-over issues. The 7 staff members who assisted me all went above and beyond the call of duty, more than once.

If you’re looking for a web host that cares about security, delivers what it claims it will, and hires patient, friendly staff, you can’t go wrong with A2 Hosting. I am relieved and grateful to be one of their clients.

Absolute tops. Support is always responsive and knowledgeable. Accounts are fully featured beyond other hosts, including many installed apps other hosts miss. Beyond the great support response, their knowledgebase articles explain clearly how to accomplish many tricky but useful tasks. For example, they explain how to externally connect to the database using SSH, which is a great feature for development work, and something that two other hosts didn't offer. Quality setups, excellent support. Two years as a customer, and I have not a single complaint.

I have been using one of the 'large' hosting companies for several years with support services all out-sourced with response times sometimes being days. I've been testing and moving accounts to A2 over the few months and I always get prompt response and an actual resolution, not an 'I'll report it' response. And the tech support staff actually can answer technical questions. They don't just read from a script. Great job A2!

A2 provides top notch pricing and support. When I was looking for a hosting provider I settled on A2 because they were the right price, had the right mix of available software and keep it updated. Being security minded one thing I checked all hosting providers for was the installed version of various packages and what really impressed me about A2 was that they kept on top of it. While security patching might seem significant but tolerable when lapsed consider this: in a shared environment *you're* site is vulnerable if anyone else's is.

Even more impressive is their customer support. I had a minor issue on, all the luck, Thanksgiving day. Certain that no one would respond until the following Monday I contacted them anyway -- and got nearly immediate response. Of course, the next time I needed help was Christmas Eve. Encouraged by the Thanksgiving responsiveness I went ahead and contacted them -- and again got nearly immediate response. I was, and am, astounded. Since then I haven't had any issues of note to further test their customer support, but I am confident that they will rise to any need that comes up.

Since I started hosting with A2 they have continued patching, though with care to not adversely affect their customers. The pricing has remained very reasonable. My website has always been up. What isn't there to like?