Reviews for A2 Hosting, Inc. (54)

Had an issue with my site and I needed hosting support quick as the site was down. I have got to say that out of 4 different hosts I have been with there is really no match for the support on A2 Hosting. I wish I could post my email or website to show that I am a real A2 client but think that goes against regulations. Anyhow thanks for your patience Support team and tech gurus you are really helpful and I am very grateful. Special thanks to George M.

David F.

In the beginning it is to search the web to find the best prices. But in the end that comes back to bite you doesn't it? With A2Hosting.com I receive the best of both worlds even though the price is not my main focus anymore. I have been through 3 other company's over the years. I gave each of them more than enough time to prove themselves, but in the end they failed me and my clients. When I joined A2Hosting.com I made it clear to them that I needed a reliable company that was seeing growth and a long standing future. Well, I'm writing this because it has been more than a year sense I moved all my sites to them and I have been more than impressed with the way they handle their service when I run into something, and need their help. You people are fantastic! Price? Well you can't beat that either can you?

Overall A2 is a good host. They are knowledgeable and helpful. I don't regret going with them now that the initial shock of our move is over and the dust has settled.

That being said, they are not always accessible when you're in need of support. Tickets in their support system have a tendency to linger. Turnaround on tickets can usually be measured in hours and occasionally days. With other hosts I have gone with in the past, who may have spoiled me granted, tickets would be at least personally acknowledged in under an hour. With A2 at times I have to follow up on my own tickets prior to receiving any response from A2. And to further my frustration, calling their support for ASAP issues usually only results in the following conversation:

A2: "Have you submitted a ticket?"
Me: "No I haven't. I was hoping someone could get on this immediately."
A2: "Please submit a ticket."
Me: "OK fine."

And then I wait... I hope A2 will read this and take note.

Beyond that everything is fine. The server is snappy and the price is right.

A2 Hosting is a very professional and reliable company. I have had many web hosts over the years, and none have been able to match the level of service and quality that I have received with A2. They are always quick to respond to any issue that I have, and their technicians aren't just reading from their script and not listening to what you say, they are very skilled and knowledgeable. They work with you to solve your problems in the fastest possible manner.

I've had nothing but excellent service and the price is outstanding.

A2 Hosting, Inc. provides excellent service at prices that I'd actually consider *too* cheap. Their support was always helpful and most often available. As a European customer I don't expect them to be up during US night times, so that's perfectly fine.
I didn't get to test their backups yet but I'm trusting them to get it right. They certainly seem to get everything else right :)
I myself need the SSH login the most as I just love to work using sshfs and/or scp.

They also do not outsource their support staff, which makes me happy as it keeps US folks in the business. Companies like Weberz outsource and after I found out of what low quality the support then became, I did my research and moved to A2 hosting. No regrets, ever!

Absolutely fantastic! Signed up with them just over 6 months ago and during that time they have always been exceptinally helpful and are extremely quick in their responses to technical help etc.

Decided to move my Reseller Account and all my registered domains across to them, which was drama free and done with the minimum of fuss, and again a swift and professional response to all queries raised!

The best Web Hosting Company I have encountered!