Reviews for ITS - Data Recovery (54)

I have an old MS-DOS and Windows 3.1 laptop from which I needed the data on its disk recovered. ITS did that for me promptly, with no problem at all. The people there are very helpful, and dealing with them was a real pleasure. And, the cost was very reasonable, too. I'm a very happy customer, and highly recommend them to anyone needing this kind of help.

I cried when my external hard drive BROKE! It actually made clunking noises like a dying engine! A righteous local computer technician referred me directly to ITS. Everyone there was professional and compassionate and graciously educated me on the problem I was facing. Within a few days they were able to recover ALL my photos which were stored on this particular drive. I cried AGAIN! Thank you ITS. You are my heroes!

My external hard drive suddenly stopped working. I had put off backing it up and pretty much had a lifetimes worth of pictures. I took it to two places that guaranteed recovery. Each charged me, but both told me my pictures were lost and that no data remained on the drive. I did an internet search and found ITS data recovery. I called, had a brief phone conference and dropped off my hard drive the next day. 48 hours later, I had all my data recovered, in the original folders. I would recommend ITS as a first resort to anyone who needs data recovery.

I first learned of I.T.S. Data Recovery through a special undercover report that Fox 11 News in LA did to find out of a particular company (NOT I.T.S. Data Recovery) intentionally ripping off innocent people simply trying to recover their most precious and irreplaceable data. So I took in my External Hard Drive that I have been holding on for such long time without a clue of what can possibly be wrong with it. A very nice gentleman by the name of Dan helped me out. In less than 10 minutes he told me "you know if I were another person or company I'd probably try and get money out of you; but, there is nothing wrong with your hard drive, I can see all your information perfectly fine!" after a couple of tries with a different power cord other than mine they were able to determine that the only problem I had was a bad power source! OMG can you believe it! This man is so, so honest I will definitely, definitely recommend others to him in a heart beat! Teresa Gonzalez

P.S.
Honesty is the first chapter of the book of wisdom ~Thomas Jefferson

A-freaking-MAZING. I brought them my crashed laptop harddrive after taking it to a very shady and crooked place known as California Data Recovery (Don't ever go there because they are scam artists and will steal your money and not recover any data). After brining it in I was told that there was a possibility that this previous place I went to may have ruined the harddrive so that noone would ever be able to recover it. They said they would try to recover what they could but said it was very unlikely. A few days later I receive a call from a guy there telling me exactly what was wrong, what can be recovered (all of it), and how much it would cost. I was amazed!! They could get back all my data at a little over HALF of what this other crooked place wanted to charge me.

These guys are quite possibly the most professional individuals I've met in almost any business I've had relations with. I DEFINITELY RECOMMEND them!!

Why don't other businesses realize that simply being fair and honest will bring them wayyyy more customers than trying to cheat everyone that comes in through the door (like california data recovery does).

I would trust these guys with anything now! I've been recommending them to everyone I come across!

Also and lastly, when I was purchasing a new portable hard drive unto which to put all the recovered data, these guys instructed me as to what kind I should get, in what size and most importantly the reasons I should buy it.

Thank you sooooo much, I no longer feel lost in the world without all my precious files!!

Back in February this year, I found myself needing data recovery services - never pleasant or inexpensive. However, I'm glad I was able to work with Dan and ITS to get my data back quickly and at a very reasonable price. He was willing to listen to my specific needs and made sure I understood my options. He gave me a range of prices and explained the conditions and work required behind the differences. While every incident is different, in my case they were able to retrieve the data we wanted.