Reviews for Big Toy Express (13)

Amazing costumer service! They sent us the wrong color of our Step2 Whisper Ride Buggy ... & within 3 days we had the one we originally ordered! I wasn't expecting to receive it for at least another week or TWO! Awesome shipping & great service!

WOW can you say lightening fast shipping? I placed my order on Friday and it was on my doorstep on Wednesday! 5 days later, and it is a huge box (Step2 Play Kitchen) I am sooo impressed with Big Toy Express and plan on telling everyone I know about them, not to mention I WILL be ordering from them again...Awesome company!

I ordered my item on a Friday and it was on my doorstep just 6 days later. A whole week before my daughter's birthday! This in excellent company. The service is exceptional and with the shipping included in the price, you cant beat it.

Renee 02/28/09 I looked all over the internet to find this picnic table for my granddaughters birthday, and this was the very best price by far. Also I almost never send for something online. It was very easy and came within a couple of days.

I was luckey enough to win your $200 promotion in December! We purchased 2 booster seats for our grandsons. They are terrific and the boys love them as does their parents. Easy to install and they look great. Thanks again! I love your store!

Every single retail and online store was out of stock for the train table I was looking for as a Christmas present for my son. Big Toy Express showed the item was expected to ship in time for Christmas. It arrived on December 17th. It was my 4 year old son's favorite Christmas present. It has brought great joy to my son. I was so pleased wit... More

Excellent customer service! Thank-you so much for the help! After there was a shipping mix up and I recieved the wrong toy they tracked down and made sure I got the correct one in time for Christmas at no additional charge to me. Thank-you for making my 4 year old daughter so happy Christmas morning!

I was desperately trying to find a specific toy for my daughter for Christmas. Every store, online and otherwise, was sold out. When I called Big Toy Express they were sold out too. My husband and I decided to give up trying and go with a different toy. A week later a wonderful representative called me and said they had come across one - wa... More

This company was easy to get a hold of and talk directly to a representative. The item was just as described, shipped extremely fast ans ordering was extremely simple. This is the first time dealing with Big Toy Express but will without a doubt return for all my needs. This will be the first place I check. Fantastic company and would reco... More

ordered a large item that had to be shipped freight and received it within 8 business days! they had one of the lowest prices on the item I could find, and were responsive and helpful regarding my questions.