Overall Rating & Status:

: 4.91
158: Reviews
4: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)
  • Proactive Business (?)

Company Info:

Member since 2008 PO Box 705 Lynden, WA 98264 360-354-6815
Website
This business was last verified as a RatePoint Member in good standing on 11/07/2009.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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Linda Gonzalez, Gifted Dept. Chair
11/06/2009

Our gifted program uses the Quality Regulation Chess Set Combo for an annual Chess Tournament among all the gifted students. These sets are perfect for that event. We continue to use them throughout the school year to learn Chess. They are durable and we really like the vinyl boards and the bags. Thanks for making these available at an affor... More

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Andy
11/04/2009

Amazingly fast service! I placed my order about noon on Thursday and received notification that it had shipped within four hours. Shipping by standard UPS, they arrived on Tuesday. The Heavy Club sets are high value for the price.

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Richard
10/28/2009

Wonderful shopping experience for a new school chess club sponsor. Items are easy to find and descriptions are complete. Shipping is quick and email tracking numbers are supplied promptly. Questions are answered promptly. Will use Chess House often.

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Fintan Kennedy.
10/27/2009

I recently placed two orders on ChessHouse. One was worth $12, the other about $70, but both were executed promptly and with great care in packaging (the packages are travelling 2000 miles!). Exemplary would be a good word for the customer service provided by ChessHouse.

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reubenr
10/27/2009

Unbelievable! They do what they say and give you what you want. Even better than that, they do it at a great price and the quality can't be beat. The Zagreb '59 Series Chess Set and Board Combination is something to behold. It is not over the top but it is something to be proud of when giving as a gift to a chess enthusiast. I feel so lucky. I d... More