Overall Rating & Status:

: 4.92
192: Reviews
4: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)
  • Proactive Business (?)

Company Info:

Member since 2008 PO Box 705 Lynden, WA 98264 360-354-6815
Website
This business was last verified as a RatePoint Member in good standing on 02/09/2010.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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Mr. Mansfield
02/04/2010

Excellent products at the right price. Shipment was fast, and I appreciated the follow up email (from an actual human being) inquiring me about my shipment. You should get a hard copy catalog so I can distribute to my colleagues (elementary school teachers). Looking forward to doing business again in the future.

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Dr. Maalac Steele
02/03/2010

While I did not care for the irritations of the ordering system, I did receive a lot of friendly, personal service, and the rare follow up that makes for a pleasant shopping experience. My friends at our local Chess club now want to use ChessHouse for their Chess shopping needs.

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Sean
01/29/2010

Item arrived intact and in a timely manner, thank you.

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RatePoint Reviewer
01/28/2010

beautiful chess set, fast shipping and personalized shopping support!

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Sahal Khoshhal
01/27/2010

great collection and excellent customer care