Great Life Resources/CoffeeMakersEtc.com
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RatePoint Consumer Approval Program Member:
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- Actively solicits feedback from customers
- Responds promptly to customer feedback when necessary
- Makes a good faith effort to resolve any complaints Learn More
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I ordered and received some Bunn coffee filters, and it was a great experience. The e-mail follow-ups to me clearly described what the status of my order was. I ordered about 10 PM one evening, and received the order in the morning of the second day!
Customer service was very responsive. The website monitor followed up with a phone call when a transaction did not complete correctly (03/31/09).
fast shipping came just in time waited for the last minute to order some and talked to them and they hurried them up for me.
When I ordered a coffee filter, Great Life contacted me right away to let me know that they were out of stock and offered to cancel the order. They kept me informed as to what was happening and didn't charge me until the order was sent. The first company I ordered this coffee filter from took my money and didn't even let me know they were out... More
execellent service