Overall Rating & Status:

: 4.92
79: Reviews
3: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)

Company Info:

Member since 2008 PO Box 562 Hatfield, MA 01038 413-303-0137
Website
This business was last verified as a RatePoint Member in good standing on 02/09/2010.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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RatePoint Reviewer
02/04/2010

I am so pleased with the quality of tea and the level of service. The tea was high quality and exactly as described, shipping was extremely fast, and tracking information was provided. Pricing is excellent as well. I will be purchasing all of my tea from you in the future. Thank you!

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Diane Frick
02/04/2010

I'm new to the loose leaf tea world and Tea Guys was my second exposure, my first being a gift. Tea Guys product is far superior and the care they take in their packaging is very nice. They may not have the selection some sites have, but what they have is outstanding. This is my second order, my first arrived very quickly and with no problems. ... More

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Margaret Herzberg
01/24/2010

They have a great selection of teas for all tastes. Each makes a delicious brew. All items shipped very quickly.

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cjc
01/10/2010

Fast delivery of my favorite morning tea. Ahhhhhhhh...

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Sharleen
12/19/2009

Excellent detailed information given. Good presentation and packaging.