Overall Rating & Status:

: 4.88
255: Reviews
3: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)

Company Info:

Member since 2008 Winter Garden, FL 34787
Website
This business was last verified as a RatePoint Member in good standing on 02/09/2010.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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Melvin J. Bell
02/01/2010

Thank you for your prompt response to information. I know where to go for my pool parts from now on. Your professionalism is appreciated. Sincerely, Melvin J. Bell

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Ralph
01/22/2010

Excellent prices very competitive and easy to order! Email support was fast and effective. Look forward to receiving my order.

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Nate Rollerson
01/18/2010

My experience up to this point has been very positive. All of my questions were responded to in a prompt and pleasant manner. Ordering was easy. I will evaluate the rest of the process (receipt of order and its accuracy) at a later time. I do wish you had a verbal communication process nonetheless. Also, I looked over your website for gaske... More

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Satisfied Californa customer
01/15/2010

We were looking for a part for our older spa which no one in our area carried. We did an online search and found that PoolPartsOnline.com carried it so we took a chance and ordered it. We had the part delivered in less than a week and found that the web site was easy to navigate. We will surely do business with this company again when needed.

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Hank
01/13/2010

Found exactly what I needed on this site after futile searches for the same parts with other companies claiming to offer the same products