After being defrauded of a considerable amount of money on eBay for a watch that more than likely did not exist, I was hesitant to try purchasing another watch on the internet.
I found a watch that I was interested in, this time with Bernard Watch, and made initial contact. P.J. was very open and honest about their store. No pressure tactics, just helpful pointers for me to follow up on my own about their reputation and reliability. This helped tremendously to feel comfortable with the deal and that this time I was dealing with an established and reputable company.
The quality (and, more importantly, their description) of the watches is superb; the prices are market rate and honest; BUT the cutomer service, care, and personalized service (from product description, to shipping, tracking, delivery and follow-up) are first rate.
This type of service and attention is not found every day, but seems to be par for the course for P.J. He / Bernard Watch truly care about the customer being satisfied and happy with the purchase and the shopping experience.
I am truly glad to have found Bernard Watch and hope to be a repeat customer. They truly are an outstanding company and deserve recognition for the quality of the inventory and the service they provide.