Explore Products, Inc.

I was looking for a new sight for a vent rib shotgun for turkey hunting. Cabela's had it in their catalog but it was unavailable. I found the manufacturer on the web and called them direct and they directed me to explore products who had the product in stock.

When it arrived there was a defect in the bracket. I called explore products and they gave me a contact at the manufacturer who supplied me with a new sight.

A week or so later I was recontacted by phone by explore products to see if the manufacturer had taken care of the problem.

The manufacturer sent me a new sight but it was the wrong model and explore products again went to bat for me and said they would contact the manufacturer again and have them send me the correct sight.

I feel that explore products went above and beyond to make sure I was satisfied with the original product that I purchased from them, even though the problem with the bracket was a manufacturer problem.

I would highly recommend explore products for their customer service.

P.S. When they answer the phone you talk to someone from Wisconsin, imagine that, and I did'nt have to press 1 for english.

A satisfied customer,
Dan Covey