Overall Rating & Status:

: 4.85
324: Reviews
3: Awards
93%: Customer Issues Resolved

Awards:

  • Customer Service Award (?)
  • Consumer Approved (?)
  • Business Excellence (?)

Company Info:

Member since 2007 900-275 Slater Street Ottawa, ON K1P5H9 613-262-5833
Website
This business was last verified as a RatePoint Member in good standing on 11/08/2009.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
bright star bright star bright star bright star bright star
Patrick
10/29/2009

Matt from Sibername went over and above the call of duty to help me get my vBulletin discussion board back on line. I had messed it up and had customers wondering what was going on. I am deeply grateful for your awesome service.

bright star bright star bright star bright star bright star
RatePoint Reviewer
10/23/2009

My problem was solved quickly. excellent email support. Thanks.

bright star bright star bright star bright star bright star
HappyClient
10/10/2009

I appreciate the level of support I'm provided with from Sibername staff. The service is also good. I have, on more than one occasion, heard complaints from friends who use other hosting companies, but I have no complaints with Sibername and always recommend them to people I know.

bright star bright star bright star bright star dimmed star
IT Manager
10/09/2009

Good responses, usually in timely manner!

bright star bright star bright star bright star bright star
D. Sheppy, President, MPI
09/29/2009

The response to my billing and credit card inquiry was excellent. I have been a customer since 2002 and while there are problems in all businesses, it is how the client is treated in resolving the concern that matters most. I am treated like I am their sole client and I like it.