Overall Rating & Status:

: 4.83
202: Reviews
4: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)
  • Proactive Business (?)

Company Info:

Member since 2009 75 E South Street Frederick, MD 21701 301-668-9273
Website
This business was last verified as a RatePoint Member in good standing on 11/07/2009.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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Randy Harner
11/03/2009

My experience was excellent. Good company to work with. When the supplier did not ship the product as expected, it was overnighted to me at no additional cost in order to meet my deadline.

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Mimi Stevens
11/03/2009

Great customer service and an excellent product. Good matching up of these two parameters determining a business success! Thanks for getting the Super Slope in time to our home- the kids loved it for the birthday party and are still using it with friends! We enjoy that we can inflate it and then remove it when necessary. Thanks.

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RatePoint Reviewer
11/02/2009

Very smooth & hassle free. I was informed right away via e-mail about an item no longer available and was told exactly what the charge to my card would be adjusted to. Website easy to negotiate with very competive pricing. I will definitely shop in the future.

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milefe
11/02/2009

Bought a grill and accessories from Yardandpool. The internet ordering is easy and efficient. I even talked to a representative when I had more questions. The price is the lowest I can find. Shipment could be tracked and arrived promptly. Definitely will do business with Yardandpool again.

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Jim Crawford
11/02/2009

Material I purchased was reasonably priced and has performed well. Material was recived in a timely fashion and it was convenient for me to order through their web-site. I will order additional items as needed and I would recommend them to others.