Overall Rating & Status:

: 4.71
138: Reviews
4: Awards
100%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)
  • Proactive Business (?)

Company Info:

Member since 2009 7385 Old Harding Pike Nashville, TN 37221 615-662-0235
Website
This business was last verified as a RatePoint Member in good standing on 11/21/2009.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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mattress king
11/18/2009

Our company has always been very pleased with the service we have received from Mouse Calls. They are always very helpful and take care of our problems quickly. When taking equipment into their location, the employees are very friendly and remember my name every time. We are glad that we have a dependable business to contact whenever we have co... More

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Pam Heard
11/18/2009

The service I recieve is always superior. The only problem I have with Mousecalls is my phone calls are generally not returned until I have called back at least once sometimes twice.I called three weeks ago to get advise on what to get with a new computer(your tech said I could do this) and never got a call back.

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Faye Combs
11/17/2009

The technician was very professional and arrived promptly. He was also friendly and had a good attitude. Also, I am a woman, and I know quite a bit about computers, but he had no way of knowing that. In a lot of scenarios with computer techs I have been "talked down to." This was not the case. He listened to me and never talked down to me.... More

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Karen
11/17/2009

thanks for helping me get my computer virus free and offering me protection for one year! I'm so glad you're so close right in the neighborhood and you help my whole family!

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tom akers
11/17/2009