Overall Rating & Status:

: 4.92
1164: Reviews
4: Awards
95%: Customer Issues Resolved

Awards:

  • Consumer Approved (?)
  • Business Excellence (?)
  • Customer Service Award (?)
  • Proactive Business (?)

Company Info:

Member since 2008 2 Rerewai Place Mount Maunganui Tauranga, New Zealand 3116 647-5743 601
Website
This business was last verified as a RatePoint Member in good standing on 02/09/2010.

RatePoint Consumer Approval Program Member:

All RatePoint members abide by the terms of the RatePoint Membership guide

  • Actively solicits feedback from customers
  • Responds promptly to customer feedback when necessary
  • Makes a good faith effort to resolve any complaints Learn More
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J. Adolfse
02/07/2010

I am very satisfied of this company the delivery of the parcel was a little bit later because of the customs authorities and I also had to pay VAT and import duties but Natureshop returned me this amount in 1 day !

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Kiz
02/06/2010

I ordered the Charcoal stinger low emu boots and they are brill!!!! Just as described if not even better, I ordered my own size (uk5)which fit perfectly and they arrived within 5 days. They are the most comfortable boots i've ever put my feet into and are georgous- I think i've got a new addiction mmmm Emu boots!!!!

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Sho, JP
02/06/2010

I have just received the boots for my wife. I'm satisfied with the style, material and crafts skills of them. They make her so cute and she is also so pleased that they are so warm and fit to her feet. The service of Nature Shop is quite nice, especially for pricing and shipment policies. The guaranteed pay-back for local VAT, etc. relieves int... More

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Mrs S.Johnson
02/06/2010

I have just received my second pair of boots (wonderful,soft,comfy) unfortunately the 1st pair ordered were faulty, however, Nature shop support were brill and after a couple of e-mails they sent me a new pair on 2nd Feb and I received them on 5th Feb very fast. I'm just waiting to receive my return postage refund. I will be recommending them to... More

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Elizabeth Street
02/06/2010

Everything from order to delivery was excellent. I couldn't believe how fast you got the order to me. The boots are wonderful. Thank you very much.