Collect Customer Feedback

To know what your customers are thinking you have to ask. By proactively asking your customers for feedback and reviews, you'll likely get 40% more - the majority of which is positive. 

Our feedback tools-such as the RatePoint Site Seal, feedback buttons, e-mail marketing services, survey tools and business directory profile - help you quickly and easily gather real, authenticated customer reviews online.  Plus, you can add links to receipts, invoices, e-mails, point of purchase and anywhere else your customers are.

The review process is simple and effortless -- customers simply click the RatePoint Site Seal, feedback button, or web link to submit a star rating and write a review.  Reviewers are required to authenticate themselves through e-mail and telephone depending on the type of review. This simple, but powerful authentication process, lets you know that they are real and provides a mechanism for you to reach out and resolve issues in the case of a negative review. Once a review is submitted you'll automatically be notified via e-mail.