Archive for the ‘Survey Tools’ Category

Welcome ASI members!

Tuesday, August 4th, 2009

RatePoint is always on the lookout for strategic partners where we can effectively reach small businesses to help them successfully market themselves and grow. We’ve found several exceptional partners and have seen some great results. Once we get a partner relationship started, we’re always excited to hear about the immediate ...

Data reinforces that customer reviews have an impact

Wednesday, July 29th, 2009

Data continues to show that consumers see peer reviews as an important source for making purchase decisions. Earlier this month, Nielsen released its Global Online Consumer Survey and the results showed 70 percent of consumers said they trusted customer opinions posted online, behind only recommendations from people they know from ...

Survey Tools: Tips for Designing a Great Online Survey

Monday, August 4th, 2008

If done correctly, using RatePoint's survey tools to create online surveys can be a valuable customer feedback asset.  Unfortunately, there are a lot of bad surveys out there.  The good news is that a lot of the mistakes can be avoided by following a few simple guidelines. Before you get started: Don’t ...