Archive for the ‘Features’ Category
Thursday, June 12th, 2008
At the Internet Retailer Conference in Chicago on Tuesday, RatePoint officially announced RatePoint Enterprise. RatePoint's Enterprise Feedback Management platform provides growing businesses the customer feedback tools needed to effectively implement RatePoint across large organizations.
RatePoint Enterprise Features Include:
Enhanced user administration capabilities. Create administrators, multiple users and delegate responsibility for feedback.
Support for ...
Posted in Announcements, Features, News | No Comments »
Friday, May 30th, 2008
We're pleased to announce that several new e-mail marketing tools and enhancements have been added to your RatePoint Business Center throughout the week.
The RatePoint Address Book has now been enhanced in several ways. First, the user interface is much cleaner and easier for you to use, allowing you to organize ...
Posted in Development, Features, News | No Comments »
Saturday, May 17th, 2008
The new RatePoint Dashboard is here!
The latest update to the RatePoint Business Center features a significant addition which is sure to help you more effectively manage your account and track your progress as you utilize your RatePoint Membership.
This new feature allows you to check the status of your business and ...
Posted in Announcements, Customer Feedback, Development, Features, News | No Comments »
Friday, May 9th, 2008
As you may have noticed as you logged into the RatePoint Business Center this morning, we've totally reskinned the user interface to be a little more friendlier and flexible as we add new features.
We still have some tweaking to do on the content layout, but it's a big step forward. ...
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Tuesday, April 29th, 2008
As we mentioned last week we pushed out a new RatePoint feature update that address a few functionality areas.
This latest update includes:
New horizonal review widget for display reviews directly on your website.
Small UI fixes for the e-mail marketing tools.
General stability and fixes that the average business owner won't recognize but ...
Posted in Development, Features | No Comments »
Thursday, April 10th, 2008
The development team put together a monumental effort in putting together some extremely useful new tools and features for this most recent release. These tools are now ready for RatePoint members to use in our Business Center today:
E-Mail Marketing. For small businesses that would like to send out e-mails to ...
Posted in Announcements, Customer Feedback, Development, Features, News | No Comments »
Wednesday, March 26th, 2008
The development team has been hard at work, putting out a new release this week that enhances our dispute resolution process.
So far we've seen an outstanding rate of success in resolving negative reviews with our service. Over 90% of negative reviews have been resolved through our dispute resolution system. This ...
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Wednesday, February 27th, 2008
Just wanted to give everyone the heads up that we pushed out some tweaks and fixes to the testimonial pages and spotlight widgets over the last couple of days. A new style of review spotlight widget is available that features a more "tabbed" styling, and the testimonials are a bit ...
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Friday, February 15th, 2008
Ask yourself this question: When was the last time you updated your testimonials page? We wouldn't be surprised if you said "I can't remember." Testimonial pages are typically difficult for businesses to manage and often become the black sheep of a website. They provide less value for consumers because the ...
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Monday, February 11th, 2008
As of today, RatePoint members have access to our Review Spotlight "Widget." For those of you who are saying to yourself , "what the heck is a widget" as always Wikipedia has the answer, but it just makes things more confusing.
To keep it simple, our Review Spotight Widget will allow ...
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