Archive for the ‘Features’ Category

Business Center Update

Friday, May 9th, 2008

As you may have noticed as you logged into the RatePoint Business Center this morning, we've totally reskinned the user interface to be a little more friendlier and flexible as we add new features. We still have some tweaking to do on the content layout, but it's a big step forward. ...

RatePoint Feature Update

Tuesday, April 29th, 2008

As we mentioned last week we pushed out a new RatePoint feature update that address a few functionality areas. This latest update includes: New horizonal review widget for display reviews directly on your website. Small UI fixes for the e-mail marketing tools. General stability and fixes that the average business owner won't recognize but ...

RatePoint Does E-Mail Marketing, New Site Seals

Thursday, April 10th, 2008

The development team put together a monumental effort in putting together some extremely useful new tools and features for this most recent release. These tools are now ready for RatePoint members to use in our Business Center today: E-Mail Marketing. For small businesses that would like to send out e-mails to ...

New RatePoint Release, Dispute Resolution Enhancements

Wednesday, March 26th, 2008

The development team has been hard at work, putting out a new release this week that enhances our dispute resolution process. So far we've seen an outstanding rate of success in resolving negative reviews with our service. Over 90% of negative reviews have been resolved through our dispute resolution system. This ...

Development Updates

Wednesday, February 27th, 2008

Just wanted to give everyone the heads up that we pushed out some tweaks and fixes to the testimonial pages and spotlight widgets over the last couple of days. A new style of review spotlight widget is available that features a more "tabbed" styling, and the testimonials are a bit ...

RatePoint Powered Testimonial Pages!

Friday, February 15th, 2008

Ask yourself this question: When was the last time you updated your testimonials page? We wouldn't be surprised if you said "I can't remember." Testimonial pages are typically difficult for businesses to manage and often become the black sheep of a website. They provide less value for consumers because the ...

The Review Spotlight “Widget”

Monday, February 11th, 2008

As of today, RatePoint members have access to our Review Spotlight "Widget." For those of you who are saying to yourself , "what the heck is a widget" as always Wikipedia has the answer, but it just makes things more confusing. To keep it simple, our Review Spotight Widget will allow ...

Survey Tools, Address Book Released

Monday, January 28th, 2008

We're pleased to announce that we've released new survey and address book functionality into the RatePoint Business Center! If you're a business owner looking to get some in-depth feedback from your customers these tools are a good place to start. Our address book will let you enter your customer e-mails into ...