Archive for the ‘Features’ Category

E-Mail Marketing Services Enhanced

Thursday, July 24th, 2008

Over the past week or so we've released some dramatic improvements to our e-mail marketing services that will be sure to impress. Here's quick breakdown of some of the new additions to RatePoint: Updated Building Tools: Our updated editor allows you to edit and preview your e-mail marketing campaign directly in ...

Five Tips to Effectively Create a Newsletter

Tuesday, July 15th, 2008

Delivering a newsletter to your customers can provide a personal touch and keep them updated about new features, functionality and press without the feel of an advertisement. Here are five tips that can help you create a newsletter that is fresh and appealing to your customers. Try not to highlight more than ...

RatePoint Live Webinars Every Wednesday

Thursday, July 10th, 2008

Every Wednesday, starting on July 16th, we'll be holding RatePoint Live Webinars at 2:00p ET. In each RatePoint Live Webinar we'll discuss how businesses like your are enhancing their business and improving customer service using RatePoint. In addition, there will be a brief walk-through of the RatePoint Business Center, plus ...

E-Mail Marketing Services: Wizards, Scheduling and Importing

Monday, June 23rd, 2008

A bunch of new enhancements were rolled out to RatePoint's E-Mail Marketing Services this weekend and are now available to RatePoint members: E-Mail Campaign Wizard - To simplify the process for setting up a campaign, we've introduced a new wizard based system which will take you step-by-step through  each step of ...

Create a Newsletter, E-Mail Marketing with Custom HTML

Wednesday, June 18th, 2008

For those of you using RatePoint's e-mail marketing services to create a newsletter, send out promotions, or reach out to your customers, we've recently expanded the functionality to allow you to upload your own custom HTML into our system. This allows you to create your own templates in web design ...

RatePoint’s Enterprise Feedback Management Released

Thursday, June 12th, 2008

At the Internet Retailer Conference in Chicago on Tuesday, RatePoint officially announced RatePoint Enterprise. RatePoint's Enterprise Feedback Management platform provides growing businesses the customer feedback tools needed to effectively implement RatePoint across large organizations. RatePoint Enterprise Features Include: Enhanced user administration capabilities. Create administrators, multiple users and delegate responsibility for feedback. Support for ...

New Email Marketing Tools and Enhancements

Friday, May 30th, 2008

We're pleased to announce that several new e-mail marketing tools and enhancements have been added to your RatePoint Business Center throughout the week. The RatePoint Address Book has now been enhanced in several ways. First, the user interface is much cleaner and easier for you to use, allowing you to organize ...

Customer Feedback Data in the New RatePoint Dashboard

Saturday, May 17th, 2008

The new RatePoint Dashboard is here! The latest update to the RatePoint Business Center features a significant addition which is sure to help you more effectively manage your account and track your progress as you utilize your RatePoint Membership. This new feature allows you to check the status of your business and ...

Business Center Update

Friday, May 9th, 2008

As you may have noticed as you logged into the RatePoint Business Center this morning, we've totally reskinned the user interface to be a little more friendlier and flexible as we add new features. We still have some tweaking to do on the content layout, but it's a big step forward. ...

RatePoint Feature Update

Tuesday, April 29th, 2008

As we mentioned last week we pushed out a new RatePoint feature update that address a few functionality areas. This latest update includes: New horizonal review widget for display reviews directly on your website. Small UI fixes for the e-mail marketing tools. General stability and fixes that the average business owner won't recognize but ...