Archive for the ‘Features’ Category

RatePoint announces Twitter integration with email campaigns

Friday, August 21st, 2009

Today, we’re happy to announce that you can now use your Twitter and RatePoint accounts together to expand the reach of your email newsletters. The small-business community has been abuzz about Twitter and its use for SMBs. The New York Times recently published a story highlighting successful uses of Twitter by ...

Welcome ASI members!

Tuesday, August 4th, 2009

RatePoint is always on the lookout for strategic partners where we can effectively reach small businesses to help them successfully market themselves and grow. We’ve found several exceptional partners and have seen some great results. Once we get a partner relationship started, we’re always excited to hear about the immediate ...

Data reinforces that customer reviews have an impact

Wednesday, July 29th, 2009

Data continues to show that consumers see peer reviews as an important source for making purchase decisions. Earlier this month, Nielsen released its Global Online Consumer Survey and the results showed 70 percent of consumers said they trusted customer opinions posted online, behind only recommendations from people they know from ...

RatePoint Services Now Available in Spanish, French and German

Monday, September 15th, 2008

With our most recent updates to RatePoint, we're pleased to announce that RatePoint is now available in Spanish, French and German languages. To switch languages you can click on the appropriate flag on our home page or in our Business Center. If your browser has one of these languages set as ...

Survey Tools: Tips for Designing a Great Online Survey

Monday, August 4th, 2008

If done correctly, using RatePoint's survey tools to create online surveys can be a valuable customer feedback asset.  Unfortunately, there are a lot of bad surveys out there.  The good news is that a lot of the mistakes can be avoided by following a few simple guidelines. Before you get started: Don’t ...

E-Mail Marketing Services Enhanced

Thursday, July 24th, 2008

Over the past week or so we've released some dramatic improvements to our e-mail marketing services that will be sure to impress. Here's quick breakdown of some of the new additions to RatePoint: Updated Building Tools: Our updated editor allows you to edit and preview your e-mail marketing campaign directly in ...

Five Tips to Effectively Create a Newsletter

Tuesday, July 15th, 2008

Delivering a newsletter to your customers can provide a personal touch and keep them updated about new features, functionality and press without the feel of an advertisement. Here are five tips that can help you create a newsletter that is fresh and appealing to your customers. Try not to highlight more than ...

RatePoint Live Webinars Every Wednesday

Thursday, July 10th, 2008

Every Wednesday, starting on July 16th, we'll be holding RatePoint Live Webinars at 2:00p ET. In each RatePoint Live Webinar we'll discuss how businesses like your are enhancing their business and improving customer service using RatePoint. In addition, there will be a brief walk-through of the RatePoint Business Center, plus ...

E-Mail Marketing Services: Wizards, Scheduling and Importing

Monday, June 23rd, 2008

A bunch of new enhancements were rolled out to RatePoint's E-Mail Marketing Services this weekend and are now available to RatePoint members: E-Mail Campaign Wizard - To simplify the process for setting up a campaign, we've introduced a new wizard based system which will take you step-by-step through  each step of ...

Create a Newsletter, E-Mail Marketing with Custom HTML

Wednesday, June 18th, 2008

For those of you using RatePoint's e-mail marketing services to create a newsletter, send out promotions, or reach out to your customers, we've recently expanded the functionality to allow you to upload your own custom HTML into our system. This allows you to create your own templates in web design ...