Archive for the ‘Features’ Category
Monday, September 15th, 2008
With our most recent updates to RatePoint, we're pleased to announce that RatePoint is now available in Spanish, French and German languages.
To switch languages you can click on the appropriate flag on our home page or in our Business Center. If your browser has one of these languages set as ...
Posted in Announcements, Features, News | No Comments »
Monday, August 4th, 2008
If done correctly, using RatePoint's survey tools to create online surveys can be a valuable customer feedback asset. Unfortunately, there are a lot of bad surveys out there. The good news is that a lot of the mistakes can be avoided by following a few simple guidelines.
Before you get started:
Don’t ...
Posted in Advice, Customer Feedback, Features, Survey Tools, Tips & Tricks | 1 Comment »
Thursday, July 24th, 2008
Over the past week or so we've released some dramatic improvements to our e-mail marketing services that will be sure to impress. Here's quick breakdown of some of the new additions to RatePoint:
Updated Building Tools: Our updated editor allows you to edit and preview your e-mail marketing campaign directly in ...
Posted in Announcements, E-Mail Marketing | No Comments »
Tuesday, July 15th, 2008
Delivering a newsletter to your customers can provide a personal touch and keep them updated about new features, functionality and press without the feel of an advertisement.
Here are five tips that can help you create a newsletter that is fresh and appealing to your customers.
Try not to highlight more than ...
Posted in Advice, E-Mail Marketing, Tips & Tricks | No Comments »
Thursday, July 10th, 2008
Every Wednesday, starting on July 16th, we'll be holding RatePoint Live Webinars at 2:00p ET. In each RatePoint Live Webinar we'll discuss how businesses like your are enhancing their business and improving customer service using RatePoint. In addition, there will be a brief walk-through of the RatePoint Business Center, plus ...
Posted in Announcements, Features | No Comments »
Monday, June 23rd, 2008
A bunch of new enhancements were rolled out to RatePoint's E-Mail Marketing Services this weekend and are now available to RatePoint members:
E-Mail Campaign Wizard - To simplify the process for setting up a campaign, we've introduced a new wizard based system which will take you step-by-step through each step of ...
Posted in Features, News | No Comments »
Wednesday, June 18th, 2008
For those of you using RatePoint's e-mail marketing services to create a newsletter, send out promotions, or reach out to your customers, we've recently expanded the functionality to allow you to upload your own custom HTML into our system. This allows you to create your own templates in web design ...
Posted in Features, News, Uncategorized | No Comments »
Thursday, June 12th, 2008
At the Internet Retailer Conference in Chicago on Tuesday, RatePoint officially announced RatePoint Enterprise. RatePoint's Enterprise Feedback Management platform provides growing businesses the customer feedback tools needed to effectively implement RatePoint across large organizations.
RatePoint Enterprise Features Include:
Enhanced user administration capabilities. Create administrators, multiple users and delegate responsibility for feedback.
Support for ...
Posted in Announcements, Features, News | No Comments »
Friday, May 30th, 2008
We're pleased to announce that several new e-mail marketing tools and enhancements have been added to your RatePoint Business Center throughout the week.
The RatePoint Address Book has now been enhanced in several ways. First, the user interface is much cleaner and easier for you to use, allowing you to organize ...
Posted in Development, Features, News | No Comments »
Saturday, May 17th, 2008
The new RatePoint Dashboard is here!
The latest update to the RatePoint Business Center features a significant addition which is sure to help you more effectively manage your account and track your progress as you utilize your RatePoint Membership.
This new feature allows you to check the status of your business and ...
Posted in Announcements, Customer Feedback, Development, Features, News | No Comments »
