Archive for the ‘Business’ Category
Thursday, April 17th, 2008
Over the years, Alexa has been a punchline for Internet professionals and businesses owners who are "in-the-know." In their opinion the data has always been flawed (primarily coming from the Alexa Toolbar users), their rankings would fluctuate wildly, especially once you were above the 50,000 mark, and in the end ...
Posted in Business, News | No Comments »
Monday, April 14th, 2008
It never ceases to amaze me at the sheer level of self-aggrandizing statements that businesses make. In today's business world, they could be more detrimental to a business' online reputation than helpful, especially when they're nowhere near the truth.
Business owners who find themselves at the bottom of the ladder, either ...
Posted in Business | 1 Comment »
Tuesday, March 18th, 2008
A good question was asked during a recent webinar that RatePoint hosted regarding using your blog to communicate with customers. The real gist of the question was is not activating the comments feature necessarily a bad thing?
A blog is never a bad thing if your business has a need for ...
Posted in Business, Customer Feedback | No Comments »
Friday, March 7th, 2008
Using RatePoint to collect, manage and display feedback is not only a good way to promote that you're a quality business to other consumers, it's a great tool to help you improve customer service within your own business.
Whenever you receive an authenticated negative review through RatePoint, we start a "dispute ...
Posted in Business, Customer Feedback | No Comments »
Tuesday, February 19th, 2008
As fans of the WHIR, we were pleased to see them write about the results of a recent study conducted by 1 & 1 Internet. The study bluntly stated some facts that are very obvious to many seasoned online business owners, but are easily overlooked by new companies, or businesses ...
Posted in Business, Customer Feedback, News | No Comments »
Monday, February 4th, 2008
This might seem like common sense to most businesses, but reacting fast to your customer's needs can go a long way into improving customer satisfaction. One great benefit of RatePoint is that when you receive a negative review, you have the opportunity to respond to that review and hopefully resolve ...
Posted in Business, Customer Feedback | No Comments »
