Archive for the ‘Announcements’ Category
Friday, August 21st, 2009
Today, we’re happy to announce that you can now use your Twitter and RatePoint accounts together to expand the reach of your email newsletters.
The small-business community has been abuzz about Twitter and its use for SMBs. The New York Times recently published a story highlighting successful uses of Twitter by ...
Posted in Announcements, Business, E-Mail Marketing, Tips & Tricks | No Comments »
Tuesday, August 4th, 2009
RatePoint is always on the lookout for strategic partners where we can effectively reach small businesses to help them successfully market themselves and grow. We’ve found several exceptional partners and have seen some great results. Once we get a partner relationship started, we’re always excited to hear about the immediate ...
Posted in Announcements, Business, E-Mail Marketing, News, Survey Tools | No Comments »
Wednesday, July 29th, 2009
Data continues to show that consumers see peer reviews as an important source for making purchase decisions. Earlier this month, Nielsen released its Global Online Consumer Survey and the results showed 70 percent of consumers said they trusted customer opinions posted online, behind only recommendations from people they know from ...
Posted in Advice, Announcements, Business, Customer Feedback, News, Survey Tools | No Comments »
Wednesday, April 22nd, 2009
We were thrilled to find out last week that the Massachusetts Network Communications Council named RatePoint Enterprise as its category winner for video, search and social media sector product of the year. (MassHighTech has the full list of winners.)
The Product of the Year winner is determined by a vote of ...
Posted in Announcements, Business, Customer Feedback, News | No Comments »
Friday, March 13th, 2009
The Wall Street Journal recently published a list of the “Small Businesses with the Best (and Worst) Customer Service” as reported by consumer review site Angie’s List. Piano tuners and music instructors had the best ratings while home warranty companies and home builders ranked the worst.
Lists like these prove these ...
Posted in Advice, Announcements, Business, Customer Feedback, News, Tips & Tricks | No Comments »
Monday, September 15th, 2008
With our most recent updates to RatePoint, we're pleased to announce that RatePoint is now available in Spanish, French and German languages.
To switch languages you can click on the appropriate flag on our home page or in our Business Center. If your browser has one of these languages set as ...
Posted in Announcements, Features, News | No Comments »
Thursday, July 24th, 2008
Over the past week or so we've released some dramatic improvements to our e-mail marketing services that will be sure to impress. Here's quick breakdown of some of the new additions to RatePoint:
Updated Building Tools: Our updated editor allows you to edit and preview your e-mail marketing campaign directly in ...
Posted in Announcements, E-Mail Marketing | No Comments »
Thursday, July 10th, 2008
Every Wednesday, starting on July 16th, we'll be holding RatePoint Live Webinars at 2:00p ET. In each RatePoint Live Webinar we'll discuss how businesses like your are enhancing their business and improving customer service using RatePoint. In addition, there will be a brief walk-through of the RatePoint Business Center, plus ...
Posted in Announcements, Features | No Comments »
Thursday, June 12th, 2008
At the Internet Retailer Conference in Chicago on Tuesday, RatePoint officially announced RatePoint Enterprise. RatePoint's Enterprise Feedback Management platform provides growing businesses the customer feedback tools needed to effectively implement RatePoint across large organizations.
RatePoint Enterprise Features Include:
Enhanced user administration capabilities. Create administrators, multiple users and delegate responsibility for feedback.
Support for ...
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Thursday, June 5th, 2008
The RatePoint Team will be attending the Internet Retailer Conference & Exhibition 2008 (IRCE 2008) next week in Chicago at McCormick Place West. If you're attending, be sure to drop by booth #145 and stop by for a demo or to introduce yourself. We've got some totally sweet pens and ...
Posted in Announcements | No Comments »
