Archive for the ‘Announcements’ Category

RatePoint Services Now Available in Spanish, French and German

Monday, September 15th, 2008

With our most recent updates to RatePoint, we're pleased to announce that RatePoint is now available in Spanish, French and German languages. To switch languages you can click on the appropriate flag on our home page or in our Business Center. If your browser has one of these languages set as ...

E-Mail Marketing Services Enhanced

Thursday, July 24th, 2008

Over the past week or so we've released some dramatic improvements to our e-mail marketing services that will be sure to impress. Here's quick breakdown of some of the new additions to RatePoint: Updated Building Tools: Our updated editor allows you to edit and preview your e-mail marketing campaign directly in ...

RatePoint Live Webinars Every Wednesday

Thursday, July 10th, 2008

Every Wednesday, starting on July 16th, we'll be holding RatePoint Live Webinars at 2:00p ET. In each RatePoint Live Webinar we'll discuss how businesses like your are enhancing their business and improving customer service using RatePoint. In addition, there will be a brief walk-through of the RatePoint Business Center, plus ...

RatePoint’s Enterprise Feedback Management Released

Thursday, June 12th, 2008

At the Internet Retailer Conference in Chicago on Tuesday, RatePoint officially announced RatePoint Enterprise. RatePoint's Enterprise Feedback Management platform provides growing businesses the customer feedback tools needed to effectively implement RatePoint across large organizations. RatePoint Enterprise Features Include: Enhanced user administration capabilities. Create administrators, multiple users and delegate responsibility for feedback. Support for ...

RatePoint at the Internet Retailer Conference & Exhibition 2008

Thursday, June 5th, 2008

The RatePoint Team will be attending the Internet Retailer Conference & Exhibition 2008 (IRCE 2008) next week in Chicago at McCormick Place West. If you're attending, be sure to drop by booth #145 and stop by for a demo or to introduce yourself. We've got some totally sweet pens and ...

Customer Feedback Data in the New RatePoint Dashboard

Saturday, May 17th, 2008

The new RatePoint Dashboard is here! The latest update to the RatePoint Business Center features a significant addition which is sure to help you more effectively manage your account and track your progress as you utilize your RatePoint Membership. This new feature allows you to check the status of your business and ...

Business Center Update

Friday, May 9th, 2008

As you may have noticed as you logged into the RatePoint Business Center this morning, we've totally reskinned the user interface to be a little more friendlier and flexible as we add new features. We still have some tweaking to do on the content layout, but it's a big step forward. ...

Free Marketing and Business Webinars for RatePoint Members

Thursday, April 24th, 2008

Yesterday we held one of our first webinars which was focused on our new e-mail marketing feature. We received a ton of questions at the end of the webinar, and we'll be reaching out with answers over the next few days. We'll also try to post some of the best ...

RatePoint Does E-Mail Marketing, New Site Seals

Thursday, April 10th, 2008

The development team put together a monumental effort in putting together some extremely useful new tools and features for this most recent release. These tools are now ready for RatePoint members to use in our Business Center today: E-Mail Marketing. For small businesses that would like to send out e-mails to ...

RatePoint Powered Testimonial Pages!

Friday, February 15th, 2008

Ask yourself this question: When was the last time you updated your testimonials page? We wouldn't be surprised if you said "I can't remember." Testimonial pages are typically difficult for businesses to manage and often become the black sheep of a website. They provide less value for consumers because the ...