Archive for February, 2008

Development Updates

Wednesday, February 27th, 2008

Just wanted to give everyone the heads up that we pushed out some tweaks and fixes to the testimonial pages and spotlight widgets over the last couple of days. A new style of review spotlight widget is available that features a more "tabbed" styling, and the testimonials are a bit ...

Communicate with your customers, or lose them.

Tuesday, February 19th, 2008

As fans of the WHIR, we were pleased to see them write about the results of a recent study conducted by 1 & 1 Internet. The study bluntly stated some facts that are very obvious to many seasoned online business owners, but are easily overlooked by new companies, or businesses ...

RatePoint Powered Testimonial Pages!

Friday, February 15th, 2008

Ask yourself this question: When was the last time you updated your testimonials page? We wouldn't be surprised if you said "I can't remember." Testimonial pages are typically difficult for businesses to manage and often become the black sheep of a website. They provide less value for consumers because the ...

The Review Spotlight “Widget”

Monday, February 11th, 2008

As of today, RatePoint members have access to our Review Spotlight "Widget." For those of you who are saying to yourself , "what the heck is a widget" as always Wikipedia has the answer, but it just makes things more confusing. To keep it simple, our Review Spotight Widget will allow ...

React Fast.

Monday, February 4th, 2008

This might seem like common sense to most businesses, but reacting fast to your customer's needs can go a long way into improving customer satisfaction. One great benefit of RatePoint is that when you receive a negative review, you have the opportunity to respond to that review and hopefully resolve ...