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RATEPOINT ANNOUNCES STRATEGIC PARTNERSHIP WITH CONTROLSCAN

Collaboration to Enable Online Businesses to Further Improve Consumer Confidence, Boost Sales and Manage Online Reputation

Needham, MA and Atlanta, GA -- December 17, 2007 -- RatePoint, the leader in providing businesses with the only comprehensive online reputation management and customer feedback platform available, today announced its partnership with ControlScan, a leading e-commerce security company. This partnership extends RatePoint into ControlScan's suite of value-added services and further solidifies ControlScan's commitment to providing a safe online shopping experience. 

"This partnership will help ControlScan's customers to further elevate consumer confidence by enabling them to demonstrate that they are a reputable and quality business to other consumers by using RatePoint," said Neal Creighton, CEO and co-founder of RatePoint.

ControlScan offers e-commerce merchants with a leading PCI scanning solution along with certification seals that are designed to address the foremost concerns of online shoppers. After successfully completing the certification process, customers are given the opportunity to post these seals on their Websites, demonstrating that they are secure, credible and trustworthy places to shop.  As a result, merchants using ControlScan's trust seals typically realize an increase in sales and a reduction in shopping-cart dropout.

"We've partnered with RatePoint so that we can offer our customers an innovative tool that delivers real business value," said Joan Herbig, chief executive officer, ControlScan. "Our merchant customers are constantly innovating and to keep up with their increasingly changing needs, we seek to deliver best-of-breed services which offer a compelling ROI.  RatePoint's business reputation tool is an excellent complement to our core offerings."

RatePoint provides an easy and efficient method to capture valuable consumer reviews and feedback directly through their Website. RatePoint members receive a dynamically generated seal on their Website that gives instant visual feedback to potential buyers, allowing them to see at a glance whether a business is credible, safe and trustworthy, and allows customers to easily submit and view reviews. Actual consumer ratings are verified using several techniques to validate authenticity, and businesses then have an opportunity to respond to feedback before the reviews are placed online. The RatePoint platform is particularly valuable since one of the most common pieces of user-generated content on the Web is the customer review. According to a recent study by Forrester, 71% of online shoppers read reviews before buying, making it the most widely read consumer-generated content.

About ControlScan
ControlScan is a market leader in e-commerce security, enabling businesses and consumers to have confidence in a connected world. ControlScan helps its customers protect their infrastructure, information and interactions by delivering services that address risks to security and compliance. Headquartered in Atlanta, Georgia, ControlScan has customers in over 20 countries and secures thousands of transactions daily. ControlScan is a Payment Card Industry approved scanning vendor and offers affordable Internet security solutions to e-commerce merchants. For more information about ControlScan's services please visit www.controlscan.com or call toll free 1-800-825-3301.


About RatePoint, Inc.
Founded in 2006, RatePoint, Inc. offers a powerful, quality-assurance certification and customer feedback platform for today's growing businesses. Leveraging the latest in Web 2.0 trends, web content authentication and consumer ratings systems, RatePoint, Inc. is revolutionizing the way businesses and consumers define, identify and monitor quality. RatePoint, Inc. was founded by the founders of GeoTrust and is a venture backed by Prism VentureWorks and .406 Ventures. For more information about RatePoint, Inc., please call 888.777.1636 or visit www.ratepoint.com.

Press Inquiries

For press inquiries, please contact
Yvonne Gaudette, Director of Marketing 781-465-2052 or by e-mail at ygaudette@ratepoint.com

Learn More

Hear Neal Creighton, President and CEO talk about "When Your Reputation Precedes You" on the eWeek Channel Chat Podcast.

Click here to listen »

Company Facts

  • Founded: September 2006
  • Corporate Headquarters: Needham, MA
  • CEO: Neal Creighton